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Lead Eyewear Specialist

4 weeks ago

Langley, Canada EssilorLuxottica Full time
Job Summary:

We are seeking a highly skilled Lead Eyewear Specialist to join our team at LensCrafters in Langley, BC. As a key member of our optical dispensing team, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear selection.

About the Role:

The ideal candidate will have a strong background in optical dispensing and excellent communication skills. You will work closely with customers to understand their needs and preferences, and provide personalized recommendations on frames, lenses, and other eyewear products. Your expertise will ensure that every customer leaves our store feeling confident and satisfied with their purchase.

Duties and Responsibilities:

- Welcome all customers and set expectations
- Custom fit glasses and precisely place prescription lenses
- Act as a leader in optical acumen
- Take and record measurements, accurately adjust/fit eyewear with attention to detail
- Assist team members with complex product needs and prescriptions

Requirements:

- High school graduate or equivalent
- State licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener, and team builder
- Knowledge of current store merchandise
- Basic math skills
- Awareness of current fashion trends
- Selling skills: ability to use and carry an iPad/tablet
- Familiarity with POS, computers, and calculators

Preferred Qualifications:

- Previous customer service and retail experience

What We Offer:

- Competitive salary range: $21.95-$33.19 per hour
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including health insurance, retirement savings, paid time off/vacation, and employee discounts

EssilorLuxottica is an Equal Opportunity Employer.