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    Toronto, Ontario, Canada khalsa travels and tours inc Full time

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    3 weeks ago

    Toronto, Ontario, Canada khalsa travels and tours inc Full time

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  • Reservations Supervisor

    1 week ago

    Toronto, Ontario, Canada khalsa travels and tours inc Full time

    Job Title: Reservations SupervisorCompany: Khalsa Travels and Tours Inc.About the Role:We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team. As a key member of our operations department, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and...

Reservations Supervisor

2 months ago

Toronto, Ontario, Canada khalsa travels and tours inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Khalsa Travels and Tours Inc. As a key member of our reservations team, you will be responsible for co-ordinating and leading the activities of our reservations staff, ensuring seamless customer service delivery and business continuity.

Key Responsibilities
  • Co-ordination and Leadership
    • Co-ordinate activities with other work units or departments to ensure efficient and effective service delivery.
    • Establish and maintain work schedules and procedures to ensure smooth operations.
    • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Management
    • Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
    • Hire and train staff in job duties, safety procedures, and company policies.
  • Operational Management
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
    • Requisition materials and supplies as needed.
  • Customer Service
    • Ensure that all customer inquiries and requests are handled in a timely and professional manner.
  • Support for Newcomers and Refugees
    • Participate in government or community programs that support newcomers and refugees.
    • Assist with immediate settlement needs of newcomers and refugees.
    • Support social and labour market integration of newcomers and refugees.
  • Support for Youths
    • Participate in government or community programs that support youth employment.
    • Offer on-the-job training tailored to youth.
    • Provide mentorship, coaching, and/or networking opportunities for youth.
  • Support for Indigenous People
    • Participate in government or community programs that support Indigenous people.
    • Offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
    • Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
Requirements
  • 1-2 years of experience in a supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.
  • Ability to work under pressure and meet deadlines.