Reservations Supervisor

4 weeks ago


Toronto, Ontario, Canada khalsa travels and tours inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Khalsa Travels and Tours Inc. The successful candidate will be responsible for coordinating travel operations, managing reservations, and providing exceptional customer service.

Key Responsibilities
  • Coordinate travel operations, including managing reservations, itineraries, and travel documents
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work closely with the sales team to ensure seamless execution of travel plans
  • Maintain accurate records and reports, including travel documents, customer information, and sales data
  • Collaborate with other departments to ensure effective communication and coordination
Requirements
  • 1-2 years of experience in a customer-facing role, preferably in the travel industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and other software applications
  • High school diploma or equivalent required
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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