Reservations Supervisor

4 weeks ago


Toronto, Ontario, Canada khalsa travels and tours inc Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Khalsa Travels and Tours Inc. As a key member of our operations team, you will be responsible for coordinating and managing our reservations process, ensuring seamless customer experiences, and driving business growth.

Key Responsibilities:
  • Coordinate and manage reservations for our tours and travel packages
  • Develop and implement efficient processes to improve customer satisfaction and loyalty
  • Collaborate with our sales and marketing teams to drive business growth and revenue
  • Provide exceptional customer service and support to our clients
  • Manage and maintain accurate records and reports to track reservations and customer interactions
Requirements:
  • 1-2 years of experience in a customer-facing role, preferably in the travel or tourism industry
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong attention to detail and problem-solving skills
  • Proficiency in Microsoft Office and Google Suite
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a diverse and passionate team


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