Food Service Team Lead

3 weeks ago


Grande Prairie, Canada Ole' Smokes Coffee Roasters Full time

We are seeking a skilled Food Service Supervisor to join our team at Ole' Smokes Coffee Roasters. As a key member of our coffee shop team, you will be responsible for overseeing the daily operations of our cafe, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Food and Beverage Management: Requisition food and kitchen supplies, maintain records of stock, repairs, sales, and wastage, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns, and maintain a positive and welcoming atmosphere in our cafe.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance to ensure that our team members are equipped to succeed.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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