Host/Hostess - Full Time

5 days ago

Mississauga, Ontario, Canada Compass Canada Full time

Job Summary:

The Host/Hostess is responsible for providing exceptional customer service and ensuring a positive dining experience for residents and patients in our care. This role requires a warm and welcoming demeanor, with the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities:

  • Guest Services: Greet and direct guests to their tables, ensuring a prompt and welcoming experience.
  • Customer Service: Handle customer service situations with professionalism and poise, resolving issues in a timely and effective manner.
  • Team Collaboration: Work closely with food-service associates to ensure proper customer service, food handling, and sanitation procedures are followed.
  • Training and Development: Assist in training new food-service team members, ensuring they have the skills and knowledge necessary to provide exceptional service.
  • Closing Procedures: Supervise the closing of the assigned dining room, ensuring side work and station setup are properly completed.
  • Emergency Procedures: Demonstrate knowledge of emergency safety procedures and assist in evacuating guests to safety in the event of an emergency.

Requirements:

  • Experience: Previous experience as a server or in a dining room setting is an asset.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Personal Qualities: Good personal grooming, confidence, integrity, and the ability to manage stress in a fast-paced environment.

About Compass Canada:

Compass Canada is a leading foodservice and support services company, committed to providing exceptional service and quality to our clients. We are proud to be part of a global organization with a diverse workforce and a strong commitment to diversity and inclusion.

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