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Amusement Host

2 months ago

Mississauga, Ontario, Canada Cineplex Full time

About Cineplex

Cineplex is a leading entertainment company in Canada, operating a diverse range of businesses including movie theatres, restaurants, and entertainment venues. We are committed to providing an exceptional experience for our guests and are seeking a highly motivated and customer-focused individual to join our team as an Amusement Host at The Rec Room in Square One.

Job Summary

The Amusement Host is responsible for promoting an outstanding entertainment experience to our guests in accordance with The Rec Room's standards of operation. This includes ensuring games are clean and well-maintained, delivering exceptional service and entertainment experience to guests, and up-selling games by showing guests game operations and creating an overall fun and playful environment.

Key Responsibilities

  • Ensure games are clean and well-maintained for guests
  • Deliver exceptional service and entertainment experience to guests
  • Up-sell games by showing guests game operations and creating an overall fun and playful environment
  • Operate all major attractions
  • Set up and tear down for functions, events, and activities
  • Ensure guests are aware of pricing for special events, promotions, and daily events
  • Ensure guests adhere to safety policies and procedures
  • Effectively handle and relay all guest inquiries, questions, and concerns to Management
  • Communicate operational problems to Management
  • Assist in re-stocking of Redemption store
  • Ensure individual stations are clean and fully operational

Requirements

  • Ability to complete tasks with attention to detail
  • Some experience with customer service preferred
  • Problem-solving skills
  • Good communication skills
  • Ability to manage a counter and its contents

Work Conditions

  • Working varied shifts
  • Working alone for full shifts
  • Standing for long periods of time
  • Bend and lift up to 50 lbs
  • Working with guests of all ages

Inclusion and Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex

Cineplex is synonymous with entertainment. Known as Canada's largest and most innovative film exhibitor, we're so much more than movies – operating The Rec Room, Canada's favourite destination for 'Eats & Entertainment' and Playdium, specially designed for teens and families. At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified, and growing organization with exciting career opportunities in our locations and corporate functions.