Retail Store Manager

4 days ago

Delta, British Columbia, Canada Sixteen Nine Enterprises Inc. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sixteen Nine Enterprises Inc. as a key member of our retail operations team.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a positive shopping experience.
    • Assign sales workers to duties, ensuring optimal productivity and efficiency.
  • Merchandise Management
    • Authorize the return of merchandise, ensuring accurate inventory management and minimizing losses.
    • Organize and maintain inventory, ensuring stock levels are adequate and up-to-date.
  • Sales and Customer Service
    • Sell merchandise, promoting products and services to customers, and meeting sales targets.
    • Resolve customer complaints and issues, providing excellent customer service and ensuring customer satisfaction.
  • Reporting and Analysis
    • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights for business improvement.
  • Work Environment
    • Work in a fast-paced retail environment, handling heavy loads, and working under pressure to meet deadlines.
    • Ensure a safe and healthy work environment, adhering to company policies and procedures.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a retail supervisory role.
  • Work Setting
    • Work in various retail locations, including our stores and distribution centers.
  • Supervision
    • Supervise 5-10 people, including retail salespersons and sales clerks.
  • Work Conditions and Physical Capabilities
    • Work in a fast-paced environment, handling heavy loads, and working under pressure to meet deadlines.
    • Ensure a safe and healthy work environment, adhering to company policies and procedures.
What We Offer
  • Health Benefits
    • Health care plan, providing comprehensive medical coverage.
  • Financial Benefits
    • As per collective agreement, providing competitive compensation and benefits.
  • Other Benefits
    • Free parking available, making it easy to get to work.
    • Work Term: Permanent, providing job security and stability.
    • Work Language: English, ensuring effective communication and collaboration.
    • Hours: 35 to 40 hours per week, providing a healthy work-life balance.

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