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Clerical Support Specialist
2 months ago
This role is focused on providing exceptional customer service and performing routine clerical tasks. As a key member of our team, you will be responsible for ensuring the effective performance of clerical and receptionist duties.
Key Responsibilities- Provide accurate and timely typing services for a variety of materials, including correspondence and reports.
- Offer information and assistance to the public and other departments on matters requiring working knowledge of department procedures, rules, and regulations.
- Process, check, and maintain a range of office records, files, reports, statistics, documents, and related materials.
- Act as a receptionist for the work area, greeting, responding, and redirecting customers.
- Operate a variety of standard office software and equipment.
- Completion of Grade 12.
- Six (6) months recent experience in a front-line customer service role.
- 50 awpm typing speed.
- Intermediate proficiency in Microsoft Word and Outlook.
- Beginner proficiency in PowerPoint and Excel.
- Working knowledge of business English, spelling, punctuation, and arithmetic.
- Working knowledge of office practices and procedures.
- Working knowledge of the applicable regulations, policies, and practices that govern departmental activities.
- Ability to deal effectively and professionally with members of the public, other City staff, and elected officials.
- Ability to represent the City and Department in a positive, professional manner.
- Ability to operate a variety of standard office equipment and software.
- An hourly starting wage of $ rate of pay.
- We take our work seriously but not ourselves.
- We have a positive attitude about the work we perform.
- We care deeply about our community.
- Our organization is the ideal size for you to make a difference and have an impact.
- We have a strong learning culture and want our people to grow and succeed.
- We are a living wage employer.
