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Department Sales Manager Fashion/ Apparel South Calgary
2 months ago
About Golf Town
Golf Town is a leading retailer in the sport fashion and apparel industry. We are passionate about providing our customers with the best advice, equipment, and services to enhance their golfing experience.
Job Summary
We are seeking a highly motivated and experienced Department Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales through visual merchandising and exceptional customer service.
Key Responsibilities
- Merchandise Presentation
- Work closely with the Regional Visual Merchandiser to ensure visual standards are maintained and plans are executed in a timely and efficient manner.
- Oversee the implementation of merchandising and advertising guidelines, monitor pricing, and merchandise setup and signage.
- Ensure accuracy and timely completion of price changes and price identification in designated areas.
- Ensure the department is well-stocked, priced, and displayed per company standards to maximize sales opportunities.
- Customer Service
- Provide customers with the highest level of customer service, emphasizing courteous and knowledgeable assistance.
- Model customer service for associates and promote sales whenever interacting with associates and customers.
- Ensure customers are accurately informed of daily advertising and promotions.
- Training
- Understand Learning Management System (LMS) training requirements and participate in LMS courses.
- Assist in product training for associates in the department and help conduct in-store product training meetings.
- Assist in ensuring compliance and execution of company customer service and sales training programs.
- Attend vendor clinics for products related to the department(s).
- Leadership
- Assist in training associates on sales, customer service, operations, merchandising, product knowledge, and monitor progress.
- Assist in product training for associates in the department and help conduct in-store product training meetings.
- Participate in annual performance evaluations for department associates.
- Lead informative and motivational daily huddles.
- Operations Management
- Participate in the Manager On Duty (MOD) Program, which requires a complete understanding of all store procedures.
- Walk the floor regularly to manage the floor for daily MOD responsibilities.
- Ensure compliance to all guidelines involved with safety, loss prevention, and cash handling procedures.
Requirements
- 1-3 years of experience in a fashion retail environment or equivalent relevant experience.
- 1-3 years of clothing/apparel merchandising experience is required.
- Previous management experience would be an asset.
- Affinity for luxury sport apparel and an interest in golf.
- Strong communication skills and sound judgment.
- Prior clothing merchandising and stock planning responsibility required.
- Ability to execute company standards successfully.
- Exceptional interpersonal skills with an ability to adapt to meet a wide range of customer needs.
- Creative, innovative, energetic, and enthusiastic.
Work Hours
- Flex schedule - some weekends and evenings.
- Work varied shifts, including weekends and holidays.
