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Retail Operations Manager

2 months ago


Vernon, Canada Shoppers Drug Mart Pharmaprix Full time

At Shoppers Drug Mart / Pharmaprix, we are committed to delivering exceptional health, beauty, and convenience services in our communities. As a Retail Operations Manager, you will play a vital role in helping us achieve this goal.

About the Role

This is an exciting opportunity for a results-driven individual to join our team as a Retail Operations Manager. In this key position, you will be responsible for assisting the Front Store Manager in managing the store's human, physical, and financial resources.

Your primary focus will be on ensuring that store objectives are achieved by improving product flow from the backroom to the sales floor. You will work closely with the management team to maintain Store Standards, which include optimizing customer experience, driving customer traffic, and positively impacting store profitability.

You will also have the opportunity to help manage labor scheduling and leverage Work Force Management (WFM) to maximize labor productivity. Additionally, you will support the hiring process for all departments, excluding Pharmacy.

Key Responsibilities
  • Assist the Front Store Manager in managing store resources
  • Improve product flow from the backroom to the sales floor
  • Maintain Store Standards to optimize customer experience
  • Help manage labor scheduling and maximize labor productivity
  • Support the hiring process for all departments, excluding Pharmacy
Requirements

To be successful in this role, you will need to possess excellent planning, judgment, and decision-making skills. You should also have efficient time management skills, effective organization and planning skills, and previous retail management experience.

Demonstrated ability to drive business growth, lead by example, and support corporate programs is essential. You will work effectively with the management team and take ownership of your work to find more ways to care about patients, coworkers, customers, and the community.

Benefits

As a Retail Operations Manager at Shoppers Drug Mart / Pharmaprix, you will enjoy a competitive hourly rate of $19.50 - $24.00. You will also benefit from a purchase discount program, flexible and varied schedules, and online learning opportunities through Academy.

We strive to reflect Canada's diversity in the products we sell, the people we hire, and the culture we create in our stores. Accommodation is available upon request for applicants and colleagues with disabilities.