Dedicated Customer Service Ambassador

2 weeks ago


New Westminster, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

We are looking for a friendly and dedicated professional to provide exceptional service to our customers, helping them with inquiries and resolving any issues they may encounter.

Job Overview:
  • The ideal candidate will have high school diploma or equivalent; additional education is a plus.

In this role, you will handle customer inquiries via phone, email, and chat, providing information about products and services, resolving customer complaints in a timely and professional manner, documenting customer interactions and feedback, and collaborating with team members to improve service processes.

Responsibilities:
  • Provide top-notch customer service by responding to inquiries and resolving issues efficiently.
  • Foster strong relationships with customers through effective communication and problem-solving skills.
  • Collaborate with the team to optimize service processes and improve overall customer satisfaction.
Requirements:
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage ($18.50 - $22.00 per hour) and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This role offers a comprehensive benefits package, including competitive pay, opportunities for growth, and a supportive work environment.



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