Experienced Automotive Parts Department Supervisor Opportunity

4 weeks ago

Mississauga, Ontario, Canada Canadian Tire Corporation Ltd Full time
Job Summary

As a key member of the store's Management Team, the Supervisor/Department Manager plays a crucial role in managing and leading the Automotive Parts Department. Reporting to the Store Manager/General Manager, this position ensures customer satisfaction and retail execution that meets performance expectations.

Key Responsibilities
  • Foster a culture that values excellent customer service and maintain the quality of the department's presentation to ensure customer expectations are met.
  • Plan and manage daily/weekly departmental activities, objectives, and seasonal changeovers.
  • Train, supervise, assist, coach, encourage, motivate, inspire, and support team members in their departmental operations.
  • Manage team members' performance, provide informal and constructive feedback, and recognize achievements and efforts.
  • Prepare work schedules that meet business needs while working within budget guidelines.
  • Help with store opening and closing responsibilities.
  • Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
  • Ensure compliance with Health and Safety regulations.
Requirements and Qualifications
  • Supervisory, leadership, and/or managerial experience or relevant experience.
  • Ability to work shifts (days, evenings, weekends, and holidays).
  • Approachable and able to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching.
  • Ability to plan, organize, communicate, delegate, and follow up team's activities and projects.
  • Strong computer skills.
  • Ability to work in a fast-paced environment.
  • Ability to find solutions to problems, adapt, and cope with challenging situations and make difficult decisions.
  • Ability to operate a cash register.
  • Experience in retail sales, execution, and operations.
  • Knowledge of cars, car parts, and car maintenance.

Candidates must be legally eligible to work in Canada and meet the minimum age required by law to work in this province. Successful completion of a criminal background check, credit check, and/or employment reference check may be a requirement for this job role.

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