Claims Leader and Manager

7 days ago


Old Toronto, Canada CNA Canada Full time

Job Overview

CNA Canada is a leading insurance company that offers a unique opportunity for an experienced Claims Leader and Manager to join our team. As a key member of our organization, you will be responsible for managing complex claims and driving business growth.

About the Role

We are seeking a highly skilled and experienced Claims Leader and Manager who can effectively manage and resolve complex claims, develop and implement business strategies, and drive process improvements. You will work closely with senior management and other stakeholders to achieve business objectives and deliver exceptional results.

Key Responsibilities

  • Manage and resolve complex claims, including coverage defenses, liability and damages exposures
  • Develop and implement business strategies to drive growth and profitability
  • Lead and direct staff in area of responsibility, with a focus on talent management and development
  • Collaborate with panel counsel to develop litigation strategy and negotiate complex settlement packages
  • Make recommendations to senior management on claims policy and business strategy
  • Identify emerging issues and trends that may impact CNA's claim practices and processes
  • Represent the company in industry trade groups and other external events
  • Perform additional duties as assigned

Requirements

  • Bachelor's degree and minimum 10 years of commercial property and casualty claims handling experience
  • Professional designations preferred
  • Excellent communication, negotiation and presentation skills
  • Strong analytical and problem-solving skills
  • Able to exercise independent judgment and evaluate ambiguous situations
  • Knowledge of Microsoft Office Suite and company systems
  • Ability to work in a fast-paced environment and adapt to change

What We Offer

  • A competitive salary range of $120,000 - $180,000 per year
  • A comprehensive benefits package, including medical, dental and vision coverage
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment

How to Apply


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