Technical Support Professional
2 months ago
Job Summary:
BeBee Professionals is seeking a skilled Computer Specialist to provide technical support to our customers, troubleshoot hardware and software issues, and maintain our computer systems.
Key Responsibilities:
- Provide technical support to customers via phone, email, or in-person
- Troubleshoot hardware and software issues to resolve technical problems
- Maintain and upgrade computer systems to ensure optimal performance
- Collaborate with the IT team to implement new technologies and systems
- Develop and maintain technical documentation and knowledge base
Requirements:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in computer systems maintenance and troubleshooting
- Knowledge of Windows and Linux operating systems, networking, and scripting languages
- Excellent problem-solving and communication skills
What We Offer:
- Competitive salary and benefits package
- Health and dental insurance
- Vacation time and 401(k) plan
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