Customer Service Representative

4 weeks ago


Langford, British Columbia, Canada RONA+ Full time
{"title": "Service and Returns Team Member", "description": "Join Our Service and Returns Team

We are seeking a highly motivated and customer-focused individual to join our Service and Returns team at RONA+. As a Service and Returns Team Member, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our store.

Key Responsibilities:

  • Greet customers warmly and ensure a good customer experience
  • Exchange or return merchandise according to company's policy
  • Produce and balance the cash report at the end of each shift
  • Prepare paperwork for rental vehicles and follow up
  • Be aware of current promotions and flyers
  • Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags etc.)
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety
  • Other related tasks to ensure the store runs smoothly

What We're Looking For:

  • Strong communications skills
  • Cashier and customer service experience would be an asset

Wage: $18.60 - $20.60. Pay can vary based on experience. Pay is for position and location advertised.

RONA's Commitment to Diversity and Inclusion: We are committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

", "lang_code": "en"}

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