Food Service Team Lead

1 week ago

Owen Sound, Canada Sabitri's Global Cuisine Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Sabitri's Global Cuisine. As a key member of our operations team, you will be responsible for overseeing the daily activities of our kitchen staff and ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Inventory and Supply Management
    • Requisition food and kitchen supplies, and maintain records of stock, repairs, sales, and wastage.
    • Estimate ingredient and supplies required for meal preparation and prepare budget and cost estimates.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that food and service meet quality control standards and maintain a clean and safe environment.
  • Reporting and Administration
    • Prepare and submit reports on kitchen operations, including food order summaries for the chef.
    • Maintain accurate records of inventory, sales, and customer feedback.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 to less than 7 months of experience in a food service or related role.
  • Certifications and Licenses
    • First Aid Certificate.
    • CPR Certificate.
    • Smart Serve.
    • Safe Food Handling certificate.
  • Personal Qualities
    • Excellent oral communication and interpersonal skills.
    • Client focus and ability to work in a fast-paced environment.
    • Flexibility and ability to work as part of a team.
    • Dependability and initiative.
Working Conditions
  • Fast-paced environment with a focus on customer satisfaction.
  • 35 hours per week, with flexibility to work varying shifts.

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