Director of Strategic Solutions and Services

1 week ago

Toronto, Ontario, Canada IMP Group Full time

Job Overview

Eclipse Technology Solutions Inc., now IMP Solutions, a division of IMP Group Limited, provides IT products and services to clients across Canada. We are searching for a Director to lead our Advanced Solutions and professional services team in Ontario.

The Opportunity

This is an exciting chance to join a talented and growing team that is committed to providing service excellence and passionate about being part of something bigger. The ideal candidate will collaborate with two IMP Solutions business units in Halifax and our customers to drive business value and support IMP's strategic vision.

Key Responsibilities

  • Communicate the value of IMP's Cloud, Network, Collaboration, Data Center, Managed, and Cyber services to both current and new customers, ensuring they understand how these services benefit them.
  • Manage technical staff, including hiring, direct supervision, facilitating interdepartmental collaboration, and addressing employee concerns and performance.
  • Oversee and facilitate fiscal planning, prepare financial budgets, and present proposals to executives.
  • Manage technical systems and be responsible for the technical teams who oversee networks, data centers, and infrastructure systems.
  • Own all Statements of Work (SOW) that are done by the technical team.
  • Handle capacity planning for our Professional Services bench internally and subcontractors.
  • Collaborate and support Sales Team members on proposals, projects, and presentations.
  • Align with key vendor technologies for certifications and designations. Some of these include Cisco, HPE, Dell, VEEAM, Fortinet, Microsoft, VMware, HPE Aruba, and Lenovo.

Requirements

  • A post-secondary degree or diploma in a related field or a combination of education and practical experience.
  • 10+ years of progressive sales, services, and/or technical experience in leading engineers, consultants, and/or technical sales.
  • An extensive background in delivering Network, Security, Wireless, Data Center, Cloud, and/or Collaboration solutions and services to a range of clients from Enterprise to mid-size business.
  • A strong working knowledge of relevant top vendor products.
  • The ability to take ownership of complex IT problems.

What We Offer

  • Comprehensive benefits.
  • 3 weeks paid vacation annually.
  • Professional development and training opportunities.

We offer a competitive salary between $120,000 - $180,000 per year based on your experience and qualifications.

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