Technical Support Specialist

1 week ago

Montreal, Quebec, Canada QUANTEAM - North America (RAINBOW PARTNERS Group) Full time

About the Role

Quanteam, as the founding entity of RAINBOW PARTNERS, is a leading consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team collaborates across 10 international offices.

We are seeking an experienced Technical Support Specialist to join our team in Montreal. As part of our application support team, you will be responsible for providing services to various departments, including Forex, Rates, Credit, eCommerce, and Commodities.

Main Responsibilities:

  • Day-to-day management of production systems, including monitoring, capacity management, problem resolution activities, and change management.
  • To efficiently resolve issues and minimize impact on clients and internal users, liaise with end-users, team members, management, vendors, and other internal IT teams.
  • Assist in the development, design, and implementation of technical support systems.
  • Perform activities related to the implementation and rollout of upgrades to existing services.
  • Collaborate with development teams, business analysts, architects, and infrastructure teams to design and set up new systems, improve existing platforms, and ensure they are resilient, high availability, performant, and low-latency.
  • Coordinate and organize changes with external vendors, markets, and exchanges.
  • Plan, schedule, implement, and document change activities.

Requirements:

  • Bachelor's Degree in a related field.
  • Minimum 7 years of experience in electronic trading markets on similar environments.
  • Strong all-around IT background, with experience in Microsoft and Linux operating systems, IIS application servers, and SQL development.
  • Ability to work and deliver in stressful environments, follow and adapt complex processes to resolve issues quickly and accurately.
  • Good understanding of network and firewall concepts, web technologies, and project management skills to deliver small and medium-scale projects.
  • Ability to analyze network captures and work with scripting languages (Python, PERL, Shell, SQL).

Salary: $120,000 - $150,000 per year, depending on experience. We offer a competitive salary package, opportunities for growth and professional development, and a dynamic work environment.

  • IT Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada pt Health Full time

    About This OpportunityWe are seeking an experienced IT Technical Support Specialist to join our team in Quebec City, Quebec. As a key member of our team, you will be responsible for providing technical support and assistance to our clients.

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Axelon Services Corporation Full time

    Job OverviewAxelon Services Corporation seeks an experienced Technical Support Specialist to join our team in Montreal, QC. This role requires a strong understanding of technical support principles and excellent problem-solving skills.

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Neptronic Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Neptronic. This role will provide technical support to our customers, assist with product validation, and collaborate with quality assurance and production departments.About UsNeptronic is a dynamic and...

  • Technical Support Specialist

    2 days ago

    Montreal, Quebec, Canada Telcobridges Inc. Full time

    Role SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TelcoBridges Inc. in Boucherville, QC.This is a full-time position offering a competitive salary range of $70,000 - $90,000 per year, depending on experience and qualifications.Job DescriptionThe Technical Support Specialist will provide technical assistance to...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Tarkett Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Tarkett.About the RoleThis role is responsible for delivering critical IT services to various locations and associated users within the analyst's territory, according to the procedures defined by the Director, End User Support. The Technical Support Specialist will also act as a...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada PeopleToGo Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Montreal. As a key member of our technical staff, you will provide exceptional support to internal customers and ensure the smooth operation of our IT infrastructure.

  • Technical Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada Fed IT Full time

    At Fed IT, we seek a skilled Technical Support Specialist to join our team. The ideal candidate will possess a college or university diploma in information technology or equivalent experience. Key responsibilities include providing level 1 and 2 technical support, installing, configuring, and repairing hardware and software, as well as documenting solutions...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada goeasy Ltd. Full time

    Company Overviewgoeasy Ltd. is a leading non-prime consumer lender in Canada, providing everyday Canadians with a path to a better tomorrow, today.About the RoleWe are seeking a highly skilled Technical Support Specialist - IT Infrastructure to join our team in Montreal, QC. This is an on-site position requiring attendance 5 days per week at our office.The...

  • Technical Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada Themesoft Inc. Full time

    Job OverviewThemesoft Inc. is seeking a skilled Desktop Support Specialist to join our team in Montreal, QC.Estimated Salary: CAD $65,000 - CAD $85,000 per yearJob DescriptionWe are looking for a talented individual to provide technical support and assistance for end-user computing devices, including desktops, laptops, mobile devices, and printers.The...

  • Technical SharePoint Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada PeopleToGo Full time

    We are seeking a seasoned Technical SharePoint Support Specialist to join our team at PeopleToGo. As a critical member of our IT support team, you will be responsible for providing expert-level technical support for the SharePoint 2007/2010 infrastructure.Key Responsibilities:Provide hands-on technical support for SharePoint 2007 & 2010 infrastructure as a...

  • Technical Support Specialist for Trading Applications

    1 month ago

    Montreal, Quebec, Canada Selby Jennings Full time

    Job Title: Technical Support Specialist for Trading ApplicationsOverview: A high-frequency trading firm is seeking a Technical Support Specialist to join its Montreal team. This role involves delivering production support, providing technical assistance during trading operations, and ensuring the trading applications and environment are optimized and...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada goeasy Full time

    About the RoleAs a Technical Support Specialist with goeasy, you will play a vital part in ensuring our employees have access to the technology they need to excel. Reporting to our IT Department, this on-site position is based in our Montreal office and requires attendance 5 days a week.

  • Senior Technical Support Specialist

    1 month ago

    Montreal, Quebec, Canada Beanfield Technologies Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Beanfield Technologies Inc. The ideal candidate will have a strong background in technical support, with a focus on troubleshooting and resolving complex technical issues.Key Responsibilities:Provide advanced technical support to commercial customers,...

  • Technical IT Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    At Fiera Capital Corporation, we invest in creating a culture of purpose that makes our people feel valued and empowered. Our approach to employee experience is tailored to your needs and ambitions:We have ambitious growth goals for our firm, which makes us a great place to advance your career. Our competitive compensation and benefits packages are designed...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Aversan Full time

    Job SummaryAversan seeks a highly skilled Technical Support Specialist to join our team. In this role, you will provide first-level technical support for desktop systems, ensuring seamless user experiences across all offices.

  • Technical Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure services, you will be responsible for providing exceptional technical support to our clients.

  • Technical IT Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Axiom Technologies Full time

    Axiom Technologies seeks a skilled and experienced Technical IT Support Specialist to provide top-notch technical assistance to our clients.About Axiom Technologies:We are a global IT services partner supporting medium to large-scale enterprises. Our mission is to deliver exceptional service and solutions that meet the unique needs of our clients.Job...

  • Multilingual Technical Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada S I Systems Full time

    Job OverviewS I Systems is seeking a highly skilled Multilingual Technical Support Specialist to join our team.This role requires strong technical skills, excellent communication abilities, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer support via various communication channels.Utilize software solutions...

  • Technical Support Specialist Part-time

    4 weeks ago

    Montreal, Quebec, Canada Recrute Action Full time

    We are seeking a Technical Support Specialist to join our team in Montréal. As a key member of our customer support team, you will be responsible for providing technical assistance to clients and ensuring compliance with our standards.The successful candidate will have excellent problem-solving skills, strong attention to detail, and the ability to...

  • Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Le Groupe Master Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Le Groupe Master. This role is responsible for providing exceptional technical service after sales to customers, ensuring their satisfaction and loyalty.