Healthcare Planning and Scheduling Coordinator

15 hours ago

Halifax, Nova Scotia, Canada VON Canada (Nova Scotia) Full time

VON Canada (Nova Scotia) is seeking a highly skilled Healthcare Planning and Scheduling Coordinator to join our team. In this role, you will be responsible for assigning client visits to nurses and home support workers using your knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.

About the Role

This is a regular, full-time position with 75 hours bi-weekly. The work schedule includes days with an evening and weekend rotation, providing a dynamic and fast-paced environment. As a member of our Client Service Team, you will have the opportunity to make a difference in people's lives by delivering quality client care and service.

Responsibilities
  • Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.
  • Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancellations, new client admissions), and other administrative duties.
  • Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs.
  • Support clients, nurses, and home support workers to ensure delivery of quality care.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Able to work in a dynamic environment with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics.
  • Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset.
  • Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset.
  • Proficiency with MS Office programs, Outlook, faxing software, and database management.
Benefits

VON Canada (Nova Scotia) offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as:

  • Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees.
  • Defined Benefit Pension Plan with company contribution for eligible employees.
About Us

VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about making a difference in people's lives. Join our team today and become part of a health care team that provides support to people in your community and frontline workers.

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