IT Help Desk Professional
1 month ago
BeBee Professionals is seeking a Technical Virtual Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing technical advice. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. The candidate should also have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
* Provide technical support to customers via phone, email, or chat
* Troubleshoot technical issues and provide solutions
* Respond to customer inquiries and resolve complaints
Requirements:
* Bachelor's degree in Computer Science or a related field
* Experience in customer service and technical support
* Excellent communication and problem-solving skills
What We Offer:
* Competitive salary and benefits package
* Medical, dental, and vision insurance
* 401(k) plan
How to Apply:
Interested candidates should apply on beBee today.
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