Help Desk Support Specialist

4 days ago


Mississauga, Ontario, Canada MBI I.T. Services Full time

Explore a dynamic opportunity with MBI I.T. Services in British Columbia

About the Role

We are seeking an experienced Helpdesk Technician to join our team for a contract position from September 2024 to October 2024.

This is a full-time, in-office role that requires extended hours including weekends and evenings for the duration of the contract.

The successful candidate will provide first-level technical support for staff at voting locations across BC, resolving incidents efficiently and escalating when necessary.

About You
  • You possess strong written and verbal communication skills.
  • Hold a High School Diploma + College or university enrollment/degree.
  • Have 1-5 years' experience in IT Tech Support/Help Desk service industry.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Proficient in hardware, Windows 7, and Windows 10 operating systems.
  • Working knowledge of current protocols, operating systems, and standards.
  • No Criminal Record and eligible to work in Canada.
Additional Requirements
  • College diploma or university degree in computer science and/or information technologies.
  • CompTIA A+ Certifications.
About Us

MBI I.T. Services has over 20 years of experience providing Information Technology services across North America. We take pride in being selected to play a vital role in the upcoming provincial elections in BC.

We strive to deliver exceptional IT solutions and services, and we're looking for individuals who share our passion for excellence.

What We Offer

An estimated salary of CAD $60,000 - $80,000 per year based on your qualifications and experience.



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