Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Calgary. As a key member of our Human Capital Department, you will be responsible for providing exceptional customer service and support to our clients in the construction industry.
Key Responsibilities:
Process customer transactions, including orders, quotes, and returns
Coordinate delivery and pick-up of customer orders with our operations team
Educate customers on different products and their applications
Generate, place, and confirm purchase orders with suppliers
Receive payment for merchandise or services sold and log sales into our computer system
Participate in the physical inventory of warehouse materials
Requirements:
Sales or customer service experience
Experience assisting customers with product procurement, preferably in the building supply and/or construction industry
Problem-solving skills with a natural ability to respond quickly and accurately to inquiries
Excellent communication skills
Well-organized, strong attention to detail
Must be a respectful team player
What We Offer:
Competitive salary
Flexible benefit options
Paid sick time
Short and long-term disability coverage
Employee referral bonus program
Paid training/tuition reimbursement
Overtime available in peak periods
Internal promotions
About Us:
Our company is a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being the most responsive, problem-solving, and fun place for our customers to conduct business.
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