Optical Service Expert

3 weeks ago


Red Deer, Alberta, Canada FYidoctors Full time
Company Overview

We are a leading retail optical shop with over 50 locations across Canada, offering a curated selection of designer eyewear at affordable prices. Our mission is to provide an enjoyable and accessible experience for every customer.

Salary

The estimated annual salary for this position is $45,000-$60,000, depending on experience and qualifications.

Job Description

The Patient Service Specialist plays a critical role in delivering world-class service to our customers. As the first point of contact, you will warmly greet customers, communicate effectively, and manage appointments, billing, and payments.

Required Skills and Qualifications
  • Passionate about customer experience and exceptional communication skills
  • Committed to excelling as a member of a high-performing team
  • Able to multi-task in a fast-paced environment
  • Good computer knowledge, including Microsoft Office Suite
Benefits

This full-time, permanent role offers a comprehensive total rewards package, including competitive wages and benefits. You will also have opportunities for rapid growth and development, as well as ongoing training and support.

Working Hours

This position requires working up to 30-40 hours per week, Sundays to Saturdays.



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