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Bilingual Sales and Customer Service Professional
2 months ago
We're seeking a highly skilled Bilingual Sales and Customer Service Associate to join our Travel Insurance Operations team.
This position is based in our Shrebrooke (Qc) office and requires a strong ability to work in a fast-paced customer service environment.
Key Responsibilities- Answer phone calls and provide exceptional customer service to clients.
- Prepare quotes and sell travel insurance to new clients.
- Process insurance transactions in accordance with underwriting and compliance guidelines.
- Use established procedures in a fast-paced computerized environment.
- Obtain and maintain provincial licences.
- High school diploma or its Canadian equivalent.
- Bilingualism (English-French) is mandatory.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Strong oral and written communication skills.
- Ability to work comfortably in a multitasking environment.
- Flexibility to work rotating shifts of days, evenings and Saturdays.
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan.
- An extensive flex pension and benefits package.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
