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Shift Manager

2 months ago


Nanaimo, British Columbia, Canada Subway Nanaimo Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Subway Nanaimo. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and prepare and submit reports.
  • Operations: Estimate ingredient and supplies required for meal preparation, prepare budget and cost estimates, and supervise and check assembly of trays and delivery of food trolleys.
  • Accessibility and Inclusion: Participate in government or community programs that support persons with disabilities, newcomers, and refugees, and provide awareness training to employees to create a welcoming work environment.
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Ability to work in a fast-paced environment and lead a team
  • Excellent communication and customer service skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment