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Systems Software Engineer

2 months ago

Ottawa, Ontario, Canada QNX Software Systems Full time
Job Summary:

The role of the Systems Software Developer is to deliver professional integration services and solutions for all QNX products. In this role, you will resolve complex technical issues and use innovative thinking in the development and delivery of solutions for customer issues.

Key Responsibilities:
  • Conducts varied trouble shooting and customer service work related to all QNX products (Networking, USB, Kernel, Safety, Security, Hypervisor, Graphics, IDE, tools, etc...).
  • Documents, supports and resolves consumer inquiries pertaining to QNX products and escalates to the appropriate parties when required.
  • Collaborates with peers to proactively, and reactively resolve technical issues and demonstrates innovative thinking.
Requirements:
  • Post-secondary certificate or diploma in Computer Science, Mathematics, Engineering, or another related field.
  • 1-3+ years customer service experience in related environment.
  • An equivalent combination of education and/or experience may be considered.
Technical Skills:
  • Strong C programming skills.
  • Excellent interpersonal and customer service skills.
  • Excellent written and verbal communication skills.
  • Knowledge of shell scripting languages, GCC and GDB is considered an asset.
  • Experience working on large projects with high levels of integration would be an asset.
  • Excellent problem solving and analytical thinking/innovation, including the ability to identify and analyze technical problems.
  • Working knowledge of POSIX/Unix operating system and embedded software development principles.
  • Exceptional time management and multi-tasking skills.
  • Proven ability to deal with sensitive matters with a degree of diplomacy, tact and confidentiality.
  • Hands on experience with embedded systems is an asset.
  • Enthusiasm and a desire to learn about new technologies.