Service Desk Analyst Co-op
1 week ago
Purpose
The role of the Service Desk Analyst Co-op is to provide support to the Access Controls team in the management of Service Requests and Issues related to the provisioning and deprovisioning of access to applications, network shares, Exchange 365, on-prem, and Azure Active Directory.
Key Responsibilities
The Service Desk Analyst Co-op will be utilizing standard Service Desk ticketing software and assisting in the timely resolution and/or escalation of requests and issues to the appropriate teams.
Accountabilities
The incumbent will participate and lead team initiatives, collaborate with various departments to provide expertise, and support the evolution of Identity and Access Management practices within the enterprise through the effective user lifecycle management, in line with the company security and compliance guidelines.
Requirements
The ideal candidate will be a 2nd – 4th year University or College student, currently enrolled in a Computer Systems Technology program or related discipline requiring a co-op.
What We Offer
A collaborative environment with a genuine flexible working policy, share purchase/match plan, defined contribution savings plan, leadership development program, volunteer paid days off, employee assistance program, achievement fund, group benefit plan, variety of health & wellness programs, and discount and perks program.
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