Customer Service Ambassador
4 weeks ago
At Red Arrow, we're committed to delivering exceptional customer experiences. As an On-Board Customer Service Attendant, you'll play a vital role in ensuring the comfort and satisfaction of our passengers.
Key Responsibilities:
- Provide superior customer service, anticipating and exceeding passenger needs
- Project a warm, caring, and empathetic image, ensuring a positive onboard environment
- Perform various onboard service duties, including greeting passengers, making announcements, and offering snacks and beverages
- Assist passengers with loading and unloading luggage as required
- Maintain a clean and safe onboard environment, adhering to company safety policies
Requirements:
- Excellent communication and interpersonal skills
- Previous customer service or hospitality experience
- Ability to work in a fast-paced environment, meeting the physical demands of the role
- Flexibility to work varied hours, including weekends and holidays
About Red Arrow
At Red Arrow, we celebrate diversity and inclusion, recognizing the importance of a workforce that reflects the communities we serve. We offer a comprehensive training program, competitive wages, and opportunities for career growth and development.
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