Customer Service Ambassador

4 weeks ago


Ottawa, Ontario, Canada Red Arrow Full time
On-Board Customer Service Attendant Opportunity

At Red Arrow, we're committed to delivering exceptional customer experiences. As an On-Board Customer Service Attendant, you'll play a vital role in ensuring the comfort and satisfaction of our passengers.

Key Responsibilities:
  • Provide superior customer service, anticipating and exceeding passenger needs
  • Project a warm, caring, and empathetic image, ensuring a positive onboard environment
  • Perform various onboard service duties, including greeting passengers, making announcements, and offering snacks and beverages
  • Assist passengers with loading and unloading luggage as required
  • Maintain a clean and safe onboard environment, adhering to company safety policies

Requirements:
  • Excellent communication and interpersonal skills
  • Previous customer service or hospitality experience
  • Ability to work in a fast-paced environment, meeting the physical demands of the role
  • Flexibility to work varied hours, including weekends and holidays

About Red Arrow
At Red Arrow, we celebrate diversity and inclusion, recognizing the importance of a workforce that reflects the communities we serve. We offer a comprehensive training program, competitive wages, and opportunities for career growth and development.

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