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Front Desk Associate

2 months ago

Moncton, New Brunswick, Canada Autumn Lee Retirement Home II Full time
Job Title: Front Desk Clerk

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Autumn Lee Retirement Home II. As a Front Desk Clerk, you will be the first point of contact for our residents, visitors, and staff, providing exceptional customer service and administrative support.

Key Responsibilities:
  • Greeting and Directing: Greet people and direct them to contacts or service areas, ensuring a warm and welcoming experience for all.
  • Information Provision: Provide basic information to clients and the public, answering questions and resolving inquiries in a timely and professional manner.
  • Customer Service: Obtain and process information required to provide customer service, ensuring that all interactions are friendly, efficient, and effective.
  • Switchboard Operations: Operate the switchboard or telephone system, handling incoming and outgoing calls, and relaying messages as needed.
  • Administrative Tasks: Perform various administrative duties, including ordering office supplies, maintaining work records and logs, and receiving and issuing payments.
  • Clerical Support: Provide clerical support, including filing, sorting, and distributing mail, as well as performing data entry and basic bookkeeping tasks.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.
What We Offer:

As a Front Desk Clerk at Autumn Lee Retirement Home II, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service and administrative support to our residents, visitors, and staff. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.