Food Service Operations Manager

4 weeks ago


Saskatoon, Saskatchewan, Canada Boston Pizza Full time
About Boston Pizza

Boston Pizza is a leading restaurant brand in the fast-casual dining segment with locations across North America.

Salary Range:

$45,000 - $60,000 per year (dependent on location and experience)

Job Description

We are seeking a skilled Shift Manager to join our team at Boston Pizza. As a Shift Manager, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and leading a high-performing team.

Key Responsibilities:
  • Restaurant Operations: Establish efficient methods to meet work schedules, supervise staff, and coordinate activities to ensure seamless food preparation and delivery.
  • Team Leadership: Train staff in job duties, sanitation procedures, and quality control standards; motivate team members to achieve sales targets and provide exceptional customer experiences.
  • Customer Service: Address customer complaints, resolve issues promptly, and maintain a positive reputation for Boston Pizza.
  • Reporting and Record-Keeping: Prepare and submit reports on stock, repairs, sales, and wastage; maintain accurate records of inventory and supplies.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a related field
  • Skills: Excellent leadership and communication skills; ability to work under pressure and meet tight deadlines; strong problem-solving and analytical skills
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced restaurant environment with frequent standing, walking, and lifting
  • Physical Abilities: Ability to stand for long periods, lift up to 25 pounds, and move quickly in a busy kitchen
Benefits

Boston Pizza offers a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for career advancement.



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