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Security Guardian

2 months ago

Milton, Ontario, Canada Great Blue Heron Charity Casino Full time

Job Title: Security Officer

Job Summary:

The Security Officer plays a vital role in protecting the assets of the Great Blue Heron Charity Casino while ensuring a welcoming environment for guests. This position requires a unique blend of security expertise and customer service skills.

Key Responsibilities:

  • Protect guests and team members from theft, fraud, vandalism, and abuse
  • Deliver exceptional service and respect to patrons and colleagues
  • Perform various duties throughout the shift, including access control, visitor escort, and lost and found assistance
  • Monitor and record activities in a daily log and assigned notebook
  • Provide first aid and medical attention as needed
  • Comply with AGCO regulations and applicable laws, policies, and procedures

Requirements:

  • Two years of experience working with the public in a service role or in the service industry
  • Excellent problem-solving and conflict resolution capabilities
  • High school diploma or equivalent required, post-secondary education an asset
  • Previous experience or training in security an asset
  • Computer literacy in MS Office
  • Ability to successfully obtain Smart Serve certification
  • Inquisitive and investigative mind, able to identify suspicious behaviors/transactions and make sound judgments
  • Able to organize data with great accuracy
  • Knowledge of privacy legislation an asset
  • Current First Aid/CPR certification
  • Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario