Housing First Case Manager

4 weeks ago

Kingston, Ontario, Canada The Salvation Army Full time

About The Role

As a Housing First Case Manager, you will play a vital role in empowering individuals and families experiencing homelessness to achieve lasting housing stability. You will provide comprehensive support and guidance, utilizing a client-centered and strength-based approach within our Housing First program.

Key Responsibilities:

  • Deliver a range of client services aligned with the city's Housing and Homelessness Services System.
  • Engage with individuals experiencing homelessness through outreach initiatives, assessing their housing needs and facilitating their journey into stable housing.
  • Collaborate with clients to secure suitable housing options and develop personalized housing stability plans that address their unique circumstances.
  • Facilitate the creation of crisis plans within the initial four weeks of housing placement, ensuring client safety and well-being.
  • Conduct thorough risk assessments and implement strategies to promote service continuity and mitigate potential challenges.
  • Utilize tools such as the Service Prioritization Decision Assistance Tool (SPDAT) to guide case planning and service delivery.
  • Organize client case conferences with relevant agencies, fostering a collaborative approach to support client progress.
  • Connect clients with meaningful daily activities and community resources, promoting social integration and support networks.

Administrative Duties:

  • Maintain accurate and comprehensive case files for each household, ensuring compliance with data privacy regulations.
  • Assist clients in completing applications for relevant funding and benefits programs.
  • Contribute to program reporting by collecting and submitting statistical data accurately and timely.
  • Provide regular updates on client activities to the Supervisor or Program Coordinator.

Professional Development:

  • Participate actively in mandatory training sessions focused on the Housing First program and related best practices.
  • Engage in ongoing professional development opportunities to enhance your skills and knowledge.
  • Complete required Salvation Army and sector-specific training programs.

Health & Safety:

  • Maintain a safe and organized work environment, adhering to all relevant regulations and organizational policies.
  • Comply with health and safety protocols and guidelines to ensure a secure working environment for yourself and others.

Qualifications and Experience:

  • Possess a two-year Community College Diploma in a relevant field, or a University Degree preferred.
  • Hold First Aid & CPR Certification.
  • Non-Violent Crisis Intervention Certification is beneficial.
  • Maintain a valid Ontario Class 'G' Driver's License.
  • Have a minimum of two to three years of experience working with individuals facing homelessness and related challenges.

Skills and Attributes:

  • Demonstrate strong communication, interpersonal, and problem-solving skills.
  • Possess a compassionate and empathetic approach to client interactions.
  • Exhibit excellent organizational and time management abilities.
  • Be proficient in utilizing relevant case management software and tools.

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    Kingston, Ontario, Canada The Salvation Army Full time

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  • Full Time Housing First Case Manager

    1 month ago

    Kingston, Ontario, Canada The Salvation Army Full time

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