Customer Service Ambassador
4 weeks ago
Job Summary
The Customer Service Ambassador is responsible for providing exceptional customer service to all customers entering the store. This includes greeting and acknowledging customers in a friendly and professional manner, as well as providing information on in-store promotions and events.
Key Responsibilities
- Greet and engage customers in a friendly and enthusiastic manner
- Act as a brand ambassador for Bass Pro Shops/Cabela's to all customers entering the store
- Greet customers enthusiastically and courteously as they enter the store and inform them of in-store promotions and events
- Distribute flyers and promotional materials to customers entering the store
- Direct customers to the appropriate department(s)
- Walk the main aisles of the store to greet customers
- Ensure any firearms being brought into the store are properly checked by an Outfitter with a valid and arrange for customer to be escorted to the Gun department
- Merchandise and maintain visual presentation of products and displays in the front area
- Maintain cleanliness of the store entrance area
- Assist in other areas of the store when business needs dictate
Requirements
- Ability to provide superior customer service and exceed customer's expectations
- Knowledge of general retail practices and procedures
- Excellent communication and customer service skills
- Ability to stand for prolonged periods
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops/Cabela's specific products is an asset
Bass Pro Shops & Cabela's welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
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