Customer Service Ambassador

4 weeks ago


Winnipeg, Manitoba, Canada Bass Pro Shops Full time

Job Summary

The Customer Service Ambassador is responsible for providing exceptional customer service to all customers entering the store. This includes greeting and acknowledging customers in a friendly and professional manner, as well as providing information on in-store promotions and events.

Key Responsibilities

  • Greet and engage customers in a friendly and enthusiastic manner
  • Act as a brand ambassador for Bass Pro Shops/Cabela's to all customers entering the store
  • Greet customers enthusiastically and courteously as they enter the store and inform them of in-store promotions and events
  • Distribute flyers and promotional materials to customers entering the store
  • Direct customers to the appropriate department(s)
  • Walk the main aisles of the store to greet customers
  • Ensure any firearms being brought into the store are properly checked by an Outfitter with a valid and arrange for customer to be escorted to the Gun department
  • Merchandise and maintain visual presentation of products and displays in the front area
  • Maintain cleanliness of the store entrance area
  • Assist in other areas of the store when business needs dictate

Requirements

  • Ability to provide superior customer service and exceed customer's expectations
  • Knowledge of general retail practices and procedures
  • Excellent communication and customer service skills
  • Ability to stand for prolonged periods
  • Experience in a related field or outdoor lifestyle
  • Knowledge of Bass Pro Shops/Cabela's specific products is an asset

Bass Pro Shops & Cabela's welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
  • Fun work environment
  • Competitive wages
  • Excellent benefits
  • Unlimited career advancement opportunities
  • Bass Pro Cares Fund


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