Senior Systems Administrator, Infrastructure

1 month ago

Vancouver, British Columbia, Canada Langara College Full time
Job Title: Senior Systems Administrator, Servers

The Senior Systems Administrator, Servers, is a key member of the IT Infrastructure team at Langara College. This role provides technical expertise in executing and developing business-centric infrastructure solutions for College-wide and internal IT projects.

Key Responsibilities:
  • Evaluate, install, and maintain infrastructure systems, including data and telecommunication networks, business applications, cloud integrations, hosted and cloud environments, etc.
  • Provide third-level technical support to end-users, internal IT groups, and perform other related duties or projects as assigned.
  • Collaborate with IT teams to ensure seamless execution of day-to-day operations.
  • Participate in the planning and implementation of policies and procedures to ensure service provisioning and maintenance is consistent with College goals, industry best practices, and regulatory requirements.
  • Coach and mentor junior IT members to ensure a high-performing team.
Qualifications:
  • Two-year diploma in computer systems technology, computing studies, or equivalent technology diploma.
  • Completion of recognized industry certification(s) with emphasis in server/storage technologies, network administration, and security systems design and administration.
  • IT project management and ITIL certifications an asset.
  • Over six years of recent related experience in systems/network administration and security system design.
  • Two years of experience providing third-tier advanced-level support in an organization with established ITIL practice and modern IT Service Management practice.
Skills and Abilities:
  • Ability to respond to urgent situations appropriately to minimize business impacts and work under stress.
  • Ability to map business requirements to technical requirements.
  • Ability to coach junior staff for a high-performing team.
  • Attention to details.
  • Ability to communicate effectively with others (verbally and in writing); including ability to effectively explain technical concepts to non-technical users.
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to organize, prioritize workload, and manage time to meet deadlines.
  • Ability to work independently, self-motivated, and work as a member of a team.
  • Ability to establish and maintain effective working relationships with internal teams, other employees, students, and service vendors.
  • Ability to understand and maintain knowledge of industry trends and standards.
  • Ability to write technical and user support documentation.
  • Ability to run training for and presentation to small groups of technical or user audiences.
  • Ability to maintain confidentiality.
  • Ability to perform duties within established policies, practices, and standards.
Working Conditions:
  • Ability to safely lift and carry various computer-related equipment exceeding 10 kg.
  • Ability to work in environments with minor conditions such as noise, dust, and cold.
Hours and Days of Work:

8:30am - 5:00pm, Monday to Friday.

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