Server - Food and Beverage Ambassador

2 weeks ago

Lake Louise, Canada Accor Full time

Job Summary:

We are seeking a skilled Server to join our team at Fairmont Chateau Lake Louise. As a Server, you will be an ambassador for our exceptional service and cuisine, providing warm and personalized attention to our guests.

Key Responsibilities:

  • Anticipate guests' needs and provide information on food and beverage selections
  • Take orders and deliver food and beverage items in a prompt and professional manner
  • Maintain knowledge of all food and beverage items to assist guests with menu selections
  • Enhance revenue flow through suggestive selling techniques
  • Maintain accurate guest checks, handle cash, and make deposits
  • Keep restaurant and work areas clean
  • Ensure a clean and safe working environment
  • Adhere to hotel environmental policies and initiatives

Requirements:

  • Minimum 2 years' experience serving in a restaurant
  • Alberta ProServe certification
  • Sincere desire to exceed guest expectations
  • Passion for food and wine with knowledge of wine service
  • Self-motivated with ability to make effective decisions
  • Demonstrates initiative and ability to work with minimal supervision
  • Ability to maintain high service levels under pressure
  • Physically fit to lift trays repeatedly, stand, and walk for the duration of the shift

What We Offer:

  • Subsidized staff accommodation provided on-site for full-time status employees
  • One complimentary meal per shift in our staff cafeteria
  • Comprehensive benefits package, including extended benefits
  • Defined Contribution Pension Plan with employer matching
  • Employee travel program with discounts on room rates and food and beverage
  • Access to the Mountain Explorer Travel Program
  • Comprehensive wellness platform for employee mental health and wellbeing support
  • Discounts on food and beverage, fitness centre, and spa
  • Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

About Us:

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, and Empowerment.

Our Commitment to Diversity & Inclusion:

We believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of our employees. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities.

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