Afternoon Tea Server

4 weeks ago

Lake Louise, Canada Accor Full time
Job Title: Afternoon Tea Server

As an Afternoon Tea Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Key Responsibilities:
  • Anticipate guests' needs while providing information on food and beverage selections
  • Take orders and deliver food and beverage items in a prompt and professional manner
  • Maintain knowledge of all food and beverage items in order to assist guests with menu selections
  • Enhance revenue flow through suggestive selling techniques
  • Maintain accurate guest checks, handle cash, make accurate deposits, and balance credit and cash sales at the end of every shift
  • Keep restaurant and work areas clean
  • Ensure a clean and safe working environment, and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Carry out any other tasks as assigned
Requirements:
  • A minimum of 2 years' experience serving in a restaurant
  • Alberta ProServe certification
  • Must have sincere desire to exceed guest expectations
  • Passion for food and wine with a knowledge of wine service
  • Self-motivated, with the ability to make effective decisions
  • Demonstrates initiative, and the ability to work with minimal supervision
  • Ability to maintain high service levels under pressure
  • Physically fit to lift trays repeatedly, stand and walk for the duration of the shift
About Fairmont Chateau Lake Louise:

Fairmont Chateau Lake Louise is a luxury hotel located in the heart of Banff National Park. We offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry-leading training, career development, recognition and rewards.

We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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