Senior Property Manager

2 months ago

Winnipeg, Manitoba, Canada BentallGreenOak Full time

About the Role:

The Senior Property Manager will be responsible for overseeing a Class AAA portfolio in Winnipeg. This is a key leadership role that requires a strong understanding of property management, financial reporting, and budget planning.

Key Responsibilities:

  • Lead a team of property managers, ensuring the direction and guidance of a team responsible for property management, operations, project management, and leasing.
  • Manage investment projects, working with BGO's Winnipeg project management team to ensure timely and budget-friendly completion of planned projects, including RFPs and investment project management for building improvements and tenant improvements.
  • Proactively manage relationships with clients, tenants, and service providers, and proactively manage contracts.
  • Interact and communicate effectively and professionally with property owner representatives regarding financial returns, property operations, personnel, and tenant relations.
  • Ensure excellent tenant and owner relations through personal contact, tenant retention plans, and excellent customer service.
  • Ensure the efficient operation of buildings, including compliance with government regulations, maintenance standards, and safety standards, and seek out new operational methods while reducing costs.
  • Submit, select, and supervise building service contracts.
  • Provide strategic direction in the development and preparation of the annual operating plan, taking into account owner objectives, capital resources, and operational requirements.
  • Manage and implement marketing and promotions for tenants, including social media.
  • Manage investment operations and budgets, reports, and ensure that lease agreements are properly managed to maximize financial returns and preserve assets. Manage revenues, expenses, and capital costs of properties, including preparing, revising, and operating within approved budgets; analyzing monthly financial statements for inclusion in regular management reports; ensuring year-end adjustments are accurate and timely; ensuring tenant rent rolls are up-to-date.
  • Create an environment conducive to excellent customer service.
  • Perfectly understand and respect the environmental policy, code of conduct, and other relevant policies and procedures as prescribed from time to time.
  • Embracing and proactively supporting BGO's culture of environmental sustainability and corporate social responsibility.
  • Capable of communicating effectively and professionally, both orally and in writing; capable of developing and maintaining cooperative working relationships with senior management, entrepreneurs, tenants, and the public; able to collaborate with clients to meet their needs; motivated, professional, and flexible; capable of motivating, holding accountable, and guiding/mentoring staff in achieving performance objectives.
  • Ability to efficiently manage time, work under pressure, and manage tight deadlines; ability to manage multiple demands and competing priorities, ability to adapt to new ideas and constant changes; able to meet evolving client needs and achieve positive results within agreed-upon timelines; detail-oriented.
  • Aptitude to solve problems based on facts and good judgment; aptitude to achieve objectives by adopting a strategic approach; strong motivation and willingness to manage change and adapt.
  • Other tasks as required and assigned.

Environmental and Social Responsibility:

  • Proactively support BGO's culture of environmental sustainability and social responsibility, and lead efforts to demonstrate the organization's commitment to sustainability and responsibility.
  • Set goals and objectives for energy efficiency, greenhouse gas emissions, water usage, and recycling; regularly review consumption trends with operations staff.
  • Stay up-to-date with industry developments and new standards and practices in building operations by attending industry events and participating in company or industry committees.

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