Palliative Care Operations Manager

1 week ago


Vernon, Canada North Okanagan Hospice Society Full time

The North Okanagan Hospice Society in Vernon, BC is a dedicated organization providing palliative care services to individuals and their families. We are seeking an experienced Palliative Care Operations Manager to join our team.

Job Summary

We are looking for a skilled and compassionate leader to oversee the day-to-day operations of our clinical area(s) and Hospice at Home. The successful candidate will be responsible for coordinating quality individual care, supervising staff, and ensuring seamless movement of patients through our facilities.

About Us

North Okanagan Hospice Society is committed to delivering exceptional palliative care services to our community. Our 12-bed hospice facility provides short-term respite care and grief/bereavement services. With trained volunteers, we offer comprehensive palliative care services, engaging the community through education and programs.

Key Responsibilities
  • Responsible for the coordination of day-to-day operations and quality individual care within our clinical area(s) and Hospice at Home.
  • Supervise unionized staff and practicum students, ensuring excellent client care.
  • Identify and ensure completion of mandatory educational needs of staff, collaborating with educational personnel.
  • Participate in decision-making on health and safety, resident care, financial, and human resources management.
  • Ensure effective communication systems for staff, clients, and families.
Leadership Skills
  • Review, analyze, and make recommendations on administrative systems, such as policies, procedures, and standards of patient care.
  • Act as a change agent, fostering innovation and critical thinking within the service.
  • Support the Hospice Manager in ensuring effectiveness of care provided and maintaining standards consistently.
  • Develop and maintain a continuous quality improvement environment.
Requirements
  • Bachelor's degree in nursing and five years' nursing experience in palliative, long-term, and/or community care.
  • Two years recent supervisory and teaching experience or equivalent combination of education, training, and experience.
  • Current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
  • Computer literacy in a Microsoft Windows environment, including Microsoft 365 suite.
  • Palliative care practices; Victoria Hospice training and/or CHPCA certification an asset.
Salary Range

$83,000 - $105,000 per annum, depending on experience.



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