Palliative Care Operations Manager

4 days ago


Vernon, Canada North Okanagan Hospice Society Full time
Job Summary

The North Okanagan Hospice Society is seeking a skilled Palliative Care Operations Manager to lead our clinical team in providing exceptional care to individuals with palliative diagnoses and their families. This is a challenging and rewarding role that requires strong leadership, clinical operations expertise, and interpersonal skills.

About Us

We are a non-profit organization dedicated to supporting individuals with a palliative diagnosis, their families, and the bereaved in the North Okanagan region. Our 12-bed hospice house provides short-term respite care and grief/bereavement services, and we offer comprehensive hospice palliative care services through trained volunteers and interdisciplinary teams.

Key Responsibilities
  • Lead the coordination of day-to-day operations and quality individual care within our clinical areas and Hospice at Home program.
  • Supervise unionized staff and practicum students, ensuring effective communication systems are in place for staff, clients, and families.
  • Identify and ensure completion of mandatory educational needs of staff, collaborating with educational personnel and delivering training as needed.
  • Participate in decision-making on health and safety, resident care, financial, and human resources management.
  • Maintain accurate records and reports, including referrals, admissions, and discharges.
Requirements
  • Bachelor's degree in nursing with five years' experience in palliative, long-term, and/or community care within the last seven years or equivalent combination of education, training, and experience.
  • Two years' recent supervisory and teaching experience or an equivalent combination of education, training, and experience.
  • Graduation from an approved School of Nursing with current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
  • Computer literacy in Microsoft Windows environment, including Microsoft 365 suite.
  • Knowledge of palliative care practices; Victoria Hospice training and/or CHPCA certification an asset.
Benefits

This position offers a competitive salary of $95,000 - $110,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.



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