Telecommunications RF System Design and Field Services Professional
6 days ago
Avari Wireless is a pioneering force in public safety and in-building wireless communication solutions. We design and manufacture cutting-edge Distributed Antenna Systems (DAS) for Emergency Responder Communications Enhancement Systems (ERCES). Our innovative DAS solutions empower emergency responders to communicate effectively indoors during emergencies, which is crucial for executing time-sensitive and mission-critical tasks while protecting the public.
We are seeking an experienced Telecommunications RF System Design and Field Services Professional who will be instrumental in Avari's continued growth. As a member of our operations team, you will be responsible for designing, installing, commissioning, optimizing, and providing technical support for Distributed Antenna Systems (DAS). You should possess exceptional interpersonal and technical skills, both hardware and software. Your ability to analyze and resolve customer problems, as well as escalate to the appropriate team, is essential.
Your primary responsibilities will include:
- Designing indoor DAS systems using professional iBwave design tools for various venue types
- Performing site surveys, system installations, upgrades, commissioning, RF validation and optimization, fault isolation, and walk tests
- Responding to field service calls and performing customer maintenance visits
- Supporting customer demos and field trials as required
- Providing root cause analysis on field issues in formal reports with corrective actions taken
You will also be responsible for documenting initial customer system configurations and all subsequent changes, keeping management informed, recognizing and escalating field issues, identifying potential customer issues, and making solution recommendations to management. Additionally, you will provide technical support to customers or partners on product capabilities and issues, assist the test team in new product/feature testing, and provide guidance and training to customer personnel about product operation and maintenance procedures.
A successful candidate will have a Bachelor's degree in electrical/electronic engineering or a related discipline and 5+ years of industry experience installing, servicing, troubleshooting, and maintaining RF equipment, including DAS. They should also possess sound knowledge of indoor RF propagation design, planning, and implementation, with practical field-testing experience, and expertise in Distributed Antenna Systems and telecommunication technologies such as GSM, WCDMA, LTE, VHF, UHF, and P25 radio.
The ideal candidate will be stationed in Toronto most of the time but must also be able to work in the USA without restrictions. We offer a competitive compensation package of $75,000-$125,000 per year, depending on experience and qualifications, continued opportunities for career advancement, RRSP matching up to 5%, an Employee Health Spending Account, and a day off with pay for your birthday. Avari is an equal opportunity employer, and we thank you for your interest in this position.
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Greater Toronto Area, Canada Avari Wireless Full timeAvari Wireless is a global leader in the development of innovative public safety and in-building wireless communication solutions. We design, manufacture, and deploy cutting-edge Distributed Antenna Systems (DAS) for Emergency Responder Communications Enhancement Systems (ERCES).The need for reliable and high-performance communication systems has never been...
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