Donor Services Manager

17 hours ago


Vancouver, British Columbia, Canada BC Children's Hospital Foundation Full time
Job Title: Donor Services Manager

The Donor Services Manager is a key role within our organization, responsible for leading our Donor Services team in ensuring the accurate and timely processing of donations. This position requires strong leadership and management skills, as well as a deep understanding of financial reconciliations and regulatory compliance.

Key Responsibilities:
  • Provide leadership and coaching to the Donor Services team, ensuring they have the skills and knowledge needed to excel in their roles.
  • Oversee the day-to-day operations of the Donor Services team, ensuring all tasks are completed accurately and within expected timelines.
  • Ensure all donor details, gift, and financial information are accurate, secure, and stored in compliance with current regulations.
  • Develop and implement policies and procedures to maintain compliance with legislated tax receipting policies.
  • Oversee the reconciliation of transactions in the Foundation database with the Accounting system's general ledger to support accurate reporting on financial statements.
  • Lead year-end external audit processes as they relate to revenue systems.
  • Develop, manage, and monitor the DS department's annual budget.
Requirements:
  • Minimum 5 years of experience in accounting or database management.
  • Strong knowledge of Blackbaud Raiser's Edge NXT or other database experience.
  • Current knowledge of CRA, PCI, Privacy regulations and policy.
  • Strong analytical and problem-solving skills, with high degree of accuracy and attention to detail.
  • Excellent digital literacy and experience working with multiple information systems.
  • Strong knowledge of Microsoft Office Applications (Word, Excel, Outlook, and PowerPoint).
  • Knowledge of Lean and Human Centered Design methodologies and techniques.
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to making a difference in the lives of children and families, and we are seeking a like-minded individual to join our team.

We are committed to diversity, equity, and inclusion, and we welcome applications from individuals who reflect the diversity of the communities we serve. We are an equal opportunities employer and welcome applications from all qualified candidates.



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