Server Position at Elements Casino Victoria

2 weeks ago

Victoria, British Columbia, Canada Great Canadian Entertainment Full time

Be the life of the party and bring your exceptional service skills to the table at our restaurants and live entertainment space.

Elements Casino Victoria is seeking a Server to join our Food & Beverage team.

If you are personable, energetic, and passionate about the Gaming, Food & Beverage, and Entertainment Industry, and love working in a fast-paced dynamic environment, then this could be the opportunity for you.

As a Server, you will be responsible for taking orders from guests as well as serving food and beverages.

Duties & Responsibilities:

  • Informs guests of any daily specials
  • Explains how various menu items or beverages are prepared if applicable
  • Takes the guests' orders and makes recommendations
  • Serves the guests and checks to ensure satisfaction
  • Prepares food and beverages if applicable
  • Resolves guests' issues or asks management for assistance
  • Presents bill upon request and takes payment in the absence of a cashier
  • Cleans tables or counters, removes dishes, and re-stocks where applicable
  • Performs opening or closing duties as required
  • Counts cash float at end of shift if applicable
  • Covers other servers' sections when required
  • Liaises and communicates effectively with all appropriate operational departments
  • Ensures compliance with licensing laws, health and safety, and other statutory regulations
  • Performs other duties as assigned or directed.

Qualifications:

  • Minimum 1 year serving experience
  • Serving it Right Certificate
  • Post-Secondary hospitality or hotel education an asset
  • Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication
  • POS and Squirrel experience
  • Ability to work well in a team environment, strong communication, and organizational skills
  • A passion for providing the Essential Elements of Excellence Guest Service to our internal and external guests
  • A willingness to learn, develop, and achieve new skills
  • Ability to work in a fast-paced, busy environment
  • Possess a high level of honesty and integrity
  • Excellent multi-tasking skills
  • Ability to successfully obtain and maintain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)

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