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Restaurant Operations Manager

2 months ago

Quesnel, Canada Ginza Ichiban Japanese Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Ginza Ichiban Japanese Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of the restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Operations Management: Evaluate and optimize daily restaurant operations to ensure maximum efficiency and productivity.
  • Staff Management: Monitor and manage staff performance, providing coaching and training to ensure that team members are equipped to deliver exceptional customer service.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that all customers receive a positive experience.
  • Suppliers and Logistics: Negotiate arrangements with suppliers for food and other essential supplies, ensuring that we maintain the highest standards of quality and freshness.
  • Performance Management: Conduct regular performance reviews to assess staff performance and identify areas for improvement.
Requirements
  • 2 years to less than 3 years of experience in a similar role.
  • Secondary (high) school graduation certificate.
  • Ability to work 30 to 40 hours per week.
  • Fluency in English.