Master Cake Artisan

1 week ago

Mississauga, Ontario, Canada Nothing Bundt Cakes Full time

The Nothing Bundt Cakes company is seeking a highly skilled and detail-oriented Master Cake Artisan to join our team. As a Master Cake Artisan, you will be responsible for applying the finishing decorative touches to our frosted cakes and assembling orders to ensure accuracy and the highest-quality presentation for our guests.

You will follow strict proprietary methods and food safety standards to customize cake and balloon orders with the appropriate decorations and packaging based on each guest's unique celebratory occasion. The ideal candidate will embody Nothing Bundt Cakes' core values and demonstrate a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Key Accountabilities:
  • Assemble cake and balloon orders according to guest specifications for the given celebration and follow Nothing Bundt Cakes cake decorating and presentation standards with precision.
  • Prioritize workload according to schedule to ensure all orders are completed at the appropriate pick-up or delivery time, and craft all orders for walk-in guests.
  • Prepare cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands.
  • Monitor inventory of cake-crafting supplies and notify management when replenishment is required.
  • Evaluate frosted and decorated cakes to ensure Nothing Bundt Cakes standards are met and notify management of any quality control issues.
  • Clean, sanitize, and restock the workstation and ensure all crafting tools are sufficiently prepared for the next shift.
  • Support the Guest Service Representative in assisting walk-in guests and answering the telephone as needed.
  • Comply with all health and safety guidelines and Nothing Bundt Cakes policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintain a consistent work attendance and punctuality record.
Core Values and Competencies:
  • Servant's Heart: Goes above and beyond to support the team or guest, and is reliable, trustworthy, and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others.
  • Spirit of a Champion: Demonstrates pride in responsibilities, an intense drive, and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to Nothing Bundt Cakes brand standards.
  • Genuine Connections: Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly, and respectfully.
Knowledge, Skills, and Abilities:
  • Can understand written and oral directions, interpret instructional documents such as order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
  • Has the capacity to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers, and can stand for extended periods of time.
  • Can evaluate products, processes, information, and surroundings to determine compliance with standards.
  • Has the ability to manage multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized, and self-motivated, with the ability to prioritize workload independently.
  • Demonstrates strong interpersonal skills, with the ability to provide superior guest service when required.
  • Can pay strict attention to timing and work on a tight, fast-paced schedule.
  • Possesses the discipline to strictly adhere to health and safety practices and work environment standards.
Education, Certifications, and Work Experience Requirements:
  • While no formal education or work experience is required, previous guest service or support experience at a bakery, restaurant, or retail store is a plus.
Estimated Salary:

$42,000 - $55,000 per year, depending on location and experience.

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