Fashion Sales Associate

2 days ago

Niagara Falls, Ontario, Canada Danier Full time

Join a dynamic retail team as a Fashion Sales Associate and gain valuable experience in the luxury fashion industry.

About Danier

Danier is a renowned Canadian specialty apparel retailer offering high-quality, fashionable leather, wool, and fashion co-ordinates at exceptional value. Our merchandise is marketed exclusively under the well-known Danier brand name and is available in shopping malls across Canada and online at www.danier.com.

Job Summary

We are seeking a skilled Fashion Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building client relationships, and demonstrating extensive product knowledge and fashion savvy.

Responsibilities
  • Greet and assist customers with their wardrobe purchases while building client relationships and demonstrating your extensive product knowledge and fashion savvy.
  • Provide exceptional customer service to complete the sale and leave your customer feeling cared for and confident about their purchase.
  • Assist with window displays, visual merchandising, and product presentation to maintain brand standards and create a welcoming and visually appealing store appearance.
  • Maintain a safe and clean shopping and working environment both on the sales floor and in the back room by receiving and organizing merchandise and fixtures and assisting with daily store housekeeping.
  • Open and close the store and safeguard and secure premises and assets in Store Manager's absence; count floats and report discrepancies; perform bag checks and other loss prevention measures, and document and escalate customer and employee issues requiring management intervention.
Requirements
  • Minimum of one year's previous fashion retail experience with leadership responsibilities and knowledge of loss prevention practices preferably
  • Positive, optimistic, results-oriented attitude with a customer-first mindset
  • Fashionable, well-groomed professional presentation
  • Well-developed English oral and written communication and interpersonal relationship-building skills with a desire to create an engaging customer experience
  • Excellent customer service and conflict de-escalation and resolution skills
  • Flexible with open availability to work weekends, evenings, and public holidays required
  • Ability to work independently and collaboratively as part of a small, dynamic high-performing sales team
  • Ability to learn, retain, and demonstrate product knowledge and professional sales training concepts
  • Self-motivated by personal and team-based sales goals, and comfortable working in a performance-measured environment with personal accountability for results
  • Demonstrated ability to serve multiple customers with a high attention to detail and customer satisfaction
  • Flexible to adapt to changing priorities and willing to adjust behaviour based on performance feedback
  • Well-developed organization and time management skills with ability to follow instructions and processes, complete tasks, and meet deadlines with a sense of urgency
  • Highly reliable and conscientious with a strong work ethic and personal integrity
  • Demonstrated sound problem-solving abilities and mature, professional judgment and conduct
  • Physically capable of lifting and handling weights of up to 10 kg/20 lbs and of standing for sustained periods of time
Compensation and Benefits

As a Fashion Sales Associate, you can expect a competitive hourly rate of $18.20 per hour, flexible scheduling, generous product discounts, keyholder premium, paid time off, and on-site parking.

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