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Vice President, Investor Office Leader

2 months ago

Toronto, Ontario, Canada Ontario Securities Commission Full time
Job Title: Vice President, Investor Office

The Ontario Securities Commission (OSC) is seeking a seasoned executive to lead its Investor Office, a critical function that advances the organization's core objectives of investor protection and enhancing the investor experience in Ontario's capital markets.

About the Role

The Vice President, Investor Office will be responsible for developing, implementing, and maintaining programs and processes that focus on investor interests and ensure those interests are appropriately considered in OSC policy development and operational programs.

Key Responsibilities
  • Be a strategic leader and champion for investor interests, bringing investor perspectives, needs, and priorities to OSC regulatory policy and operational work.
  • Develop frameworks to identify and deeply understand different investor segments and needs, and make recommendations to address those needs.
  • Develop and deliver investor education content through various media and outreach programs.
  • Act as a key support and liaison to the OSC Investor Advisory Panel.
  • Identify opportunities for investor-focused research and work with the VP, Research on the design and execution of qualitative and quantitative research to obtain a better understanding of investor issues and needs.
  • Ensure the OSC's Inquiries and Contact Centre is supported to provide high-quality, timely responses to investor complaints and inquiries, make referrals to Enforcement, and identify issues and trends from contacts.
  • Develop performance measures to assess the impact of the programs and processes that are intended to improve the investor experience, and make necessary adjustments if needed.
  • As a member of the OSC Senior Leadership Team, contribute effectively to discussions of organization-wide issues and provide strategic and thoughtful views and advice to the EVP, Strategic Regulation, and to the CEO.
Requirements

The ideal candidate will be a strategic, executive-style leader who brings a high level of business judgment, decision-making, problem-solving ability, and communication skills – both interpersonal and written. They will thrive in a dynamic environment of continually shifting priorities with multiple deadlines.

The candidate should have experience in an executive role in the capital markets/finance sector, ideally gaining a deep knowledge of securities issues that impact investors. They should also have a proven track record of championing stakeholder interests, developing or influencing public policy and regulatory initiatives, and building a department or organization.

A relevant post-graduate degree in a field such as law, business, or finance is preferred.

What We Offer

The OSC offers a diverse, fair, and flexible work environment and takes pride in providing challenging and rewarding work. The successful candidate will have the opportunity to make a meaningful contribution to the organization's mission and work with a talented team of professionals.

The OSC is committed to diversity and providing an inclusive workplace, and we welcome applications from under-represented groups, including Indigenous, Black, and racialized individuals, people with disabilities, women, and members of the 2SLGBTQI+ community.