Transformational Business Analyst for Maintenance

5 days ago

Ottawa, Ontario, Canada HOIST Full time

About Us

HOIST is a cutting-edge IFS integrator offering comprehensive ERP implementation projects and unparalleled support services. As business strategic partners, we collaborate with clients across focused industries to deliver transformative service.

We are seeking a Transformational Business Analyst in Ottawa, ON, Canada, with a strong business acumen in the Maintenance (Enterprise Asset Management – EAM) domain.

The ideal candidate boasts a minimum of 3 years of hands-on expertise in the Maintenance field, is proficient in both French and English to facilitate seamless communication, and has a proven track record of excelling in a consultant role.

This role is for an active vacant position on our team, requiring you to make a tangible impact through collaborative work and flexible balance.

Why HOIST?

Our client-driven team delivers transformative business excellence by placing people at the heart of our success. Experience our dynamic work environment and enjoy a balanced lifestyle.

Your Key Responsibilities:

  • Collaborate with stakeholders to gather and define project requirements.
  • Conduct thorough analysis of business processes, systems, and user needs to identify solutions and improvements.
  • Create and maintain detailed functional and non-functional requirement documents, user stories, and use cases.
  • Translate complex technical concepts into easily understandable language for non-technical stakeholders.
  • Perform gap analysis to identify discrepancies between business requirements and current systems.
  • Work closely with development teams to ensure accurate implementation of requirements and timely issue resolution.
  • Participate in design and architecture discussions, offering insights to ensure alignment with business goals.
  • Facilitate effective communication between technical and non-technical teams, fostering a collaborative environment.
  • Perform quality assurance testing to validate that the software meets specified requirements and functions as intended.
  • Assist in project planning, estimation, and risk management activities.
  • Provide ongoing support and clarification to development teams during the software development lifecycle.
  • Analyze user feedback and system performance data to recommend continuous improvements.
  • Stay updated on industry trends and best practices to ensure the software solutions align with current standards.
  • Act as a subject matter expert for business processes, systems, and software functionality.
  • Conduct training sessions and create user documentation to ensure smooth adoption of new software features.

Requirements:

  • Bachelor's Degree in appropriate field of study or equivalent work experience.
  • Minimum 3 years' experience within maintenance or enterprise asset management.
  • Minimum 3 years in one or more of the following industries: Manufacturing; Energy & Utilities; Service Sector; Construction & Engineering; Shipping & Harbour Services; Aviation & Defence.
  • Minimum 1 year in client-facing roles.
  • Fluent in French and English.
  • Excellent written and verbal communication skills.
  • Solid organizational skills including attention to detail and multitasking skills.
  • Strong working knowledge of Microsoft Office.
  • Experience with project management software tools.
  • 50% availability for travel, including travel to the US and internationally.
  • Legally entitled to work in the country you are applying for.

Nice-to-Have:

  • Experience in ERP implementation or upgrade projects.
  • Experience with IFS Financials.

Salary Range: $85,000 - $115,000 per annum, depending on experience.

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