Customer Service Representative

4 weeks ago


Ottawa, Ontario, Canada City of Ottawa Full time

Job Summary

The City of Ottawa's Recreation, Cultural and Facility Services department is seeking a highly organized and customer-focused individual to provide support to our recreation facilities, arts centers, and programs.

As a Service Representative II, you will be responsible for providing excellent customer service, managing cash transactions, and performing administrative tasks in a fast-paced environment.

Key Responsibilities

  • Provide exceptional customer service to our clients and visitors
  • Manage cash transactions, including handling cash, operating a point-of-sale system, and reconciling daily sales
  • Perform administrative tasks, such as data entry, filing, and answering phone calls
  • Assist with program registration, information, and support
  • Work effectively in a team environment and independently with minimal supervision

Requirements

  • Completion of Grade 11
  • Minimum of 1 year of experience in an administrative role and working with the public
  • Desirable: Completion of a college diploma in Administration, Recreation, or a related field, combined with a minimum of 6 months of experience

What We Offer

  • A competitive hourly rate of $17.20 - $18.20
  • A variety of shifts, including days, evenings, and weekends
  • The opportunity to work in a dynamic and inclusive environment

How to Apply

Please submit your application, including your resume and cover letter, to the City of Ottawa's website.



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