Business Solutions Expert

2 months ago

Victoria, British Columbia, Canada Global Pharma Tek Full time
Job Title: Business Consultant About the Role: We are seeking a highly skilled Business Consultant to join our team at Global Pharma Tek. As a Business Consultant, you will play a key role in driving business growth and improvement through strategic analysis and solution development. Key Responsibilities: * Identify and document business needs, including the ability to model and document technical solutions * Develop and present business cases, including feasibility studies, risk assessments, and cost-benefit analysis of solution alternatives * Define and document product and funding for development and ongoing support * Develop presentations, reports, and submissions required by clients to secure approval and funding from the executive or treasury board * Develop work plans Requirements: * Undergraduate degree or higher in a Business, Design, or Technology discipline or a related field, and a minimum of years of experience gained working in a business analysis capacity * Diploma in a design or technology discipline or a related field, and or years more of experience gained working in a business analysis capacity * Business analysis experience on technical products, with a preference for products including or related to incident management technology * Experience with business analysis activities for changing a process or service, including writing training, educational, and/or marketing materials to help onboard clients and increase uptake of a new process * Experience with Geographic Information Systems (GIS) * Experience working collaboratively with developers and UX/UI designers to understand and communicate user needs * Experience working in an Agile software development environment, as part of a multidisciplinary team iteratively creating and improving digital products and services * Experience with related UX Design methods and tools, including journey maps, service blueprints, and personas * Knowledge of application design and development lifecycle * Ability to communicate with multiple stakeholders * Presentation and writing skills * Knowledge of ticket/incident management technology, with a preference for Jira Service Management, JIRA, Confluence Additional Skills and Experience: * Ability to interact professionally and productively with a wide variety of people in diverse roles * Experience with automated business processes, service agreements, and application maintenance support * Ability to manage the quality of the delivered business solution to ensure it meets the quality expectations What We Offer: * A dynamic and supportive work environment * Opportunities for professional growth and development * Competitive compensation and benefits package How to Apply: If you are a motivated and experienced Business Consultant looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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